Information Desk - Piazzale degli Archivi 40 

Information on private and public mobility, permit issue (for ZTL: Limited Traffic Zones, toll parking areas, tourist coaches, people with disabilities) licenses issue (for taxi, rent-with-driver, horse carriages). 

  • Monday to Friday, 8.30am – 4pm 

  • fax +39 0646956660 

By using the App Qurami you can book an appointment to submit all the paperwork for peolpe with disabilities, ZTL areas, parking areas and taxi.

N.B.: Only one form per appointment can be submitted.

Infobox - Piazzale dei Cinquecento (Termini Station)

Information on public transport in Rome.

  • Every day (holidays included) 8am – 8pm

Infoline +39 0657003

Information on permits, tourist coaches, car sharing, faulty parking meter or traffic light, public transport timetable and routes, cards and tickets.

  • Monday to Friday, 8am – 6pm

Toll Free Number for people with disabilities
+39 800 154451

Information on mobility for people with disabilities, how to request a special permit and access to ZTL areas.

  • Monday to Friday, 8am – 6pm


It is possible to make a complaint online or by downloading a PDF form and sending