The Solari Q App is already active, and downloadable online to make an appointment at the Piazzale degli Archivi 40 desk and; to access the services on ZTL, stop areas, people with disabilities, tourist buses and Taxis/Ncc.
The access to Roma Servizi per la Mobilità building, which is regularly open, is in fact only available by booking through the number on 06 57003 (Monday to Friday, from 8 a.m. to 6 p.m.) or by using - for appointments from 6 July onwards - the Solari Q App, after registration.
At the moment, the counter is guaranteeing 16 appointments per hour and, to ensure users and employees safety, it is necessary to respect some simple but important rules: wearing a mask covering nose and mouth and having body temperature measured - via thermoscanner - at the entrance.
Once inside, the counters are spaced out from each other, as well as the people waiting and the entry and exits from the office flows are separated. Appointments can be booked to minimize waiting times and allow safe access.
Roma Servizi per la Mobilità reminds that, with rare exceptions, files can also be forwarded online, receiving the requested document in PDF format via email. With the Solari Q App all you need to do is to register and make an appointment, indicating your preferred day and time. The app displays a summary page with the appointment data, which is confirmed - again via app - by the offices of Roma Servizi per la Mobilità by notification. Only one file can be submitted at a time.